Politique d’expédition
Shipping Policy
Thank you for shopping with Zohricanada. We are committed to making sure your order arrives safely and smoothly.
Processing Time
Orders are typically processed within 2–5 business days after payment is received.
Please note that processing times may be longer during holidays, launches, or high-volume periods.
Shipping Times
Estimated shipping times may vary depending on your location and the shipping carrier.
Once your order has been shipped, you will receive a confirmation email with tracking information, if available.
Shipping Rates
Shipping costs are calculated at checkout based on your location and selected shipping method.
Incorrect Shipping Information
Please ensure that your shipping address is correct before placing your order. Zohricanada is not responsible for orders shipped to incorrect addresses provided by the customer.
If you notice an error in your shipping information, please contact us as soon as possible.
Lost or Delayed Packages
Once a package has been shipped, Zohricanada is not responsible for shipping delays, lost packages, or carrier issues. However, we will do our best to assist you in resolving any shipping concerns.
Customs & Duties
For international orders, customers are responsible for any customs fees, duties, or import taxes that may apply upon delivery.
Contact
If you have any questions regarding your shipment, please contact us through email or Instagram.